Course content

🔹 Module 1: Foundations of Human Resource Management

• What is HR Management?
• Roles & Responsibilities of HR Professionals
• Strategic vs. Administrative HR Functions
• Key HR Outcomes & Deliverables
• Organizational Expectations from HR
• Internal Consulting – HR as Business Partner
• Organizational Structure, Theory & Design
• Delivering Measurable HR Results
• Introduction to Global/International HR

🔹 Module 2: Talent Acquisition & Workforce Planning

• Workforce Planning and Forecasting
• Job Analysis, Job Design & Competency Mapping
• Methods of Collecting Job Data
• Writing Job Descriptions & Specifications
• Recruitment Strategies and Channels
• The Selection Process & Employment Testing
• Interviewing Techniques & Structured Interview Design
• Behavioral and Situational Interviewing
• Selection Testing & Decision Making

🔹 Module 3: Employee Relations & Workplace Ethics

• The Employment Relationship – Legal & Psychological Contracts
• Employee Engagement & Motivation
• Managing Fairness, Equity & Inclusion
• Legal Framework: Equal Employment Opportunity (EEO)
• Wrongful Termination & Disciplinary Action
• Privacy, Confidentiality, and Data Protection
• Ethical Issues in HR
• Grievance Handling & Dispute Resolution
• Exit Process & Termination Management

🔹 Module 4: Workplace Health, Safety & Wellness

• Health and Safety Laws (Global & UAE Context)
• Risk Identification and Workplace Safety
• Common Workplace Injuries & Prevention Strategies
• Promoting Mental Health and Work-Life Balance
• Workplace Security and Emergency Protocols

🔹 Module 5: Performance Management & Appraisals

• Performance Management vs. Performance Appraisal
• Performance Management Cycle & Tools
• Goal Setting and KPI Development
• Continuous Feedback and Coaching
• Performance Documentation & Appraisal Forms
• Conducting Appraisal Meetings & Difficult Conversations
• Linking Performance to Rewards and Development

🔹 Module 6: Compensation, Payroll & Benefits

• Motivation Theories Behind Pay Structures
• Internal vs. External Equity
• Designing a Compensation Philosophy
• Conducting and Using Salary Surveys
• UAE Payroll and Benefits Administration
• Expat Packages & COLA (Cost of Living Adjustments)
• Fringe Benefits & Incentive Programs
• Payroll Compliance and Automation Tools

🔹 Module 7: Training, Development & Career Planning

• Training Needs Analysis (TNA)
• The Training Cycle: Design, Delivery, Evaluation
• New Hire Orientation & Onboarding
• Team-based vs. Individual Training Needs
• Training Methods (In-person, Online, Hybrid)
• Career Development Planning
• Employee Promotion & Transfer Guidelines
• Using Bloom’s Taxonomy to Design Training
• Development Plans and Talent Pipelines

🔹 Module 8: UAE Labour Law & Legal HR Practices

• Key UAE Labour Law Provisions (Contracts, Wages, Leaves)
• Resignation & Termination Procedures
• End of Service Benefits (EOSB) Calculations
• Visa, Work Permit, and Residency Procedures
• Managing Disputes and MOL Complaints
• Employer & Employee Legal Obligations
• Types of Employment Contracts in the UAE

🔹 Module 9: Strategic HR & Policy Development

• Developing HR Policies & Employee Handbooks
• Aligning HR Strategy with Business Goals
• Policy Writing, Rollout & Enforcement
• Building a Compliance-Driven Culture
• Digital HR: HRMS, AI Tools, and Future Trends
• HR Metrics and Analytics for Decision-Making

 Assessment & Certification

• Case Studies & Role-Plays
• Individual Project: HR Strategy or Policy Development
• Final Assessment & Certification as:
  🎓 Certified Global HR Professional (CGHP)