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Certified Executive Secretary Program (CESP) Level 2
Advanced Executive Secretary & Strategic Support TrainingLevel 2 of the CEOS Program is designed for experienced executive secretaries and office professionals who are ready to take their roles to the next level. This advanced course focuses on enhancing strategic support capabilities, critical thinking, professional conduct, and resource planning. With hands-on simulations, strategic exercises, and personal development planning, learners are transformed into proactive, confident, and future-ready executive partners.
From managing high-stakes decisions to navigating professional relationships with executives, Level 2 prepares you to operate not just as a secretary—but as a strategic asset to any leadership team.
KEY BENEFITS
By completing both levels, learners will:- Master administrative and executive support functions
- Communicate effectively with executives and external stakeholders
- Manage time, conflicts, and schedules with professionalism
- Think strategically, plan efficiently, and support decision-makers
- Uphold the highest standards of ethics and executive presence
Module 1: Professional Development & Self-Management (4 hours)
- Self-assessment of strengths
- Building confidence and positive mindset
- SMARTER goal setting and PDP
- Stress and time control strategies
- Mastering non-verbal and cross-cultural communication
- Professional email and phone etiquette
- Listening & questioning strategies
- Assistant–Executive relationship dynamics
- Emotional intelligence in action
- Dealing with difficult people
- Conflict resolution techniques
- Prioritization with Eisenhower Matrix
- Eliminating time wasters
- Meeting and event planning strategies
- 8-step decision-making model
- Strategic implications of decisions
- Ethics in decision-making
- SWOT and PESTLE analysis
- Allocating time, team, and budgets
- Mini project planning exercise
- Aligning personal and company values
- Ethical decision-making and dilemmas
- Culture fit and corporate integrity
- Creating and delivering impactful presentations
- Building a professional network
- Personal branding and appraisal readiness
- Strategic planning project
- Role-play simulations
- Reflective journaling
- Presentation with peer feedback
By completing both levels, learners will:
- Master administrative and executive support functions
- Communicate effectively with executives and external stakeholders
- Manage time, conflicts, and schedules with professionalism
- Think strategically, plan efficiently, and support decision-makers
- Uphold the highest standards of ethics and executive presence
CERTIFICATION
The course is certified by ACMIT (American Council on Management and Information Technology), USA.
DURATION
Total Duration: 30 Hours
Additional Details
Duration: 30 Hours | Mode: Online / Offline
Payment We Accept
