.png)
Certified Executive Secretary Program (CESP) Level 1
Office Administrator Foundation TrainingLevel 1 of the Certified Executive Secretary Program (CESP) is designed for aspiring administrative professionals who wish to build a strong foundation in office management and secretarial practices. Through a hands-on, practical curriculum, this program equips learners with the essential tools to function efficiently as professional office administrators and executive secretaries.
Whether you're just starting your career or looking to sharpen your administrative skills, this course provides the ideal stepping stone toward a successful career in office support roles
KEY BENEFITS
Participants will be able to:- Master essential office management and administrative functions
- Communicate professionally across different channels
- Handle business writing and documentation with precision
- Organize meetings, appointments, and travel schedules
- Support executives with confidentiality and attention to detail
Module 1: Office Management & Administration
- Modern Role of the Executive Secretary
- Daily Office Operations
- Filing Systems, Dictation & Transcription
- Appointment Scheduling & Travel Planning
- Meeting Setup & Minute Taking
- Telephone & Email Etiquette
- Oral Communication Skills
- Customer Service & Professional Courtesy
- Conflict Handling and Listening Skills
- Business Letters, Memos, Reports
- Interoffice Communication and Press Releases
- Legal Terminology & Office Forms
- Grammar, Proofreading & Editing
- Sentence Structure & Agreement
- Punctuation, Pronunciation, Homonyms
- British vs. American English
- Numerical Expressions & Formatting
- Resume & Interview Preparation
- Office Supervision Basics
- Presentation & Group Communication
- Calendar & Diary Management
Course Materials Include:
- Letter, Memo, and Email Templates
- Grammar and Business Writing Guides
- Sample Documents & Real-life Scenarios
- Outlook Practice Sheets for Scheduling
Suitable for:
- Aspiring Secretaries & Office Assistants
- Entry-Level Administrative Staff
- Career Starters in Executive Support RolesModule 1: Office Management & Administration
- Modern Role of the Executive Secretary
- Daily Office Operations
- Filing Systems, Dictation & Transcription
- Appointment Scheduling & Travel Planning
- Meeting Setup & Minute Taking
- Module 2: Communication & Interpersonal Skills
- Telephone & Email Etiquette
- Oral Communication Skills
- Customer Service & Professional Courtesy
- Conflict Handling and Listening Skills
- Module 3: Business Documentation & Correspondence
- Business Letters, Memos, Reports
- Interoffice Communication and Press Releases
- Legal Terminology & Office Forms
- Grammar, Proofreading & Editing
- Module 4: Business Writing & Language Use
- Sentence Structure & Agreement
- Punctuation, Pronunciation, Homonyms
- British vs. American English
- Numerical Expressions & Formatting
- Module 5: Practical Administrative Skills
- Resume & Interview Preparation
- Office Supervision Basics
- Presentation & Group Communication
- Calendar & Diary Management
-
Course Materials Include: - Letter, Memo, and Email Templates
- Grammar and Business Writing Guides
- Sample Documents & Real-life Scenarios
- Outlook Practice Sheets for Scheduling
CERTIFICATION
The course is certified by ACMIT (American Council on Management and Information Technology), USA.
DURATION
Total Duration: 30–40 Hours
Additional Details
Duration: 30–40 Hours Mode of Delivery: Online / In-Person / Blended
Payment We Accept
