Module 1: Introduction to Business English & Workplace Communication (3 hours)

• Understanding Business English vs. General English
• Workplace communication essentials
• Formal vs. informal language
• Basic email and phone etiquette
• Building confidence in speaking

Module 2: Basic Business Vocabulary & Expressions (4 hours)

• Common business terms and phrases
• Industry-specific vocabulary (e.g., finance, hospitality, construction)
• Greetings, introductions, and small talk
• Describing roles and responsibilities

Module 3: Effective Listening & Reading Skills (4 hours)

• Listening to business conversations and meetings
• Reading emails, memos, and notices
• Skimming and scanning techniques
• Comprehension exercises

Module 4: Writing Business Documents (5 hours)

• Email writing (formal and informal)
• Creating professional messages and inquiries
• Writing CVs and cover letters
• Basic report and proposal drafting

Module 5: Speaking & Pronunciation Skills (5 hours)

• Clear pronunciation of key business terms
• Practicing common business dialogues
• Making introductions and small talk
• Role-playing interviews and meetings

Module 6: Negotiation & Persuasion Skills (4 hours)

• Basic negotiation vocabulary
• Strategies for persuasive speaking
• Practice dialogues
• Handling objections politely

Module 7: Meetings & Presentations (4 hours)

• Conducting and participating in meetings
• Presentation structure and language
• Using visual aids effectively
• Practice delivering short presentations

Module 8: Cultural Awareness & Business Etiquette in Dubai (3 hours)

• Understanding local customs and practices
• Professional dress code
• Gift-giving and negotiation styles
• Cross-cultural communication tips

Module 9: Job Search & Interview Preparation (3 hours)

• Effective CV/resume writing
• Preparing for interviews
• Common interview questions and responses
• Follow-up etiquette

 Career Impact
After completing this course, you will be well-prepared to:

• Apply confidently for office roles across sectors
• Communicate professionally in interviews and meetings
• Present yourself effectively in resumes and workplace conversations
• Integrate better in multilingual, multicultural teams

Ideal For:

• Fresh graduates entering the job market
• Jobseekers looking to improve workplace English
• Working professionals transitioning to office-based roles
• Non-native English speakers living and working in the UAE